Privacy Policy

Raw Hair Guru Website and Data Controller

This Privacy Policy applies to the Raw Hair Guru website, owned and operated by RawHairGuru, LLC. We act as the data controller for any personal information you provide through our website. This policy outlines how we collect, use, and safeguard your information. Please read this Privacy Policy carefully before using our website.

Commitment to Data Security

Raw Hair Guru is committed to protecting your personal data and ensuring its confidentiality and security.

Information We Collect

We collect two main categories of information:

• Device Information: When you visit our website, we automatically collect certain information about your device, including web browser, IP address, time zone, and cookies installed. Additionally, we track your browsing activity on our site, including viewed pages, products, referral sources, and interactions. We refer to this as "Device Information."

• Personal Information: We may collect personal data you provide during registration or while using specific website features. This information may include your name, surname, address, payment information, and email address.

Why We Process Your Data

Customer data security is our top priority. We only process the minimum user data necessary to maintain website functionality and ensure a smooth user experience.

• Device Information: This data helps us identify potential misuse and generate website usage statistics. This information is anonymized and does not identify any individual users.

• Personal Information: This information is necessary to fulfill agreements with you, such as processing orders or sending newsletters (if you opt-in).

Your Right to Choose

You can visit our website anonymously without providing any personal information. However, some features, like receiving our newsletter or contacting us directly, require providing your email address.

Your Rights as a European Resident

If you are a resident of the European Union, you have specific data privacy rights under the General Data Protection Regulation (GDPR). These rights include:

• The right to be informed

• The right of access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• Rights in relation to automated decision-making and profiling

You can exercise these rights by contacting us through the information below.

Processing for Contract Fulfillment and Legitimate Interests

As a European resident, please note that we process your information to fulfill contracts with you (e.g., order processing) and pursue our legitimate business interests as listed above. Also, your information may be transferred outside of Europe, including to Canada and the United States.

Links to Other Websites

Our website may contain links to third-party websites with their own privacy practices. We are not responsible for these practices. We encourage you to review the privacy policies of any website you visit before submitting personal information.

Information Security

We employ reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, use, disclosure, modification, or destruction. However, no data transmission over the internet can be guaranteed entirely secure.

Legal Disclosure

We will disclose any information we collect, use, or receive if required or permitted by law, such as complying with a subpoena or legal process. We may also disclose information to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

Payment Processing and Third-Party Services

We utilize Stripe, a secure payment processing platform, to handle all financial transactions on our website. Stripe adheres to the highest security standards and complies with PCI-DSS regulations to safeguard your financial information. During the payment process, Stripe may collect identifying information about your device used to access our website. This information is used by Stripe to operate and improve their services, including fraud detection. You can learn more about Stripe and its privacy practices by visiting https://stripe.com/privacy.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data privacy rights, please contact us at info@rawhairguru.com.