Shipping Policy

Effective Date: February 27, 2024

Thank you for choosing RawHairGuru, LLC!

We strive to provide you with a fast and reliable shipping experience. This Shipping Policy outlines the shipping options, costs, and timeframes for your domestic and international purchases.

Domestic Shipping/Processing Times:

Orders are typically processed within 3-5 biz days & please allow up to 10 business days for customization (excluding weekends and holidays) from the time your order. You will receive a confirmation email once your order has been processed/shipped.

***All packages require a signature. We recommend inputting a shipping address where you know your or someone else will be available to accept the package.

• Standard Shipping: All domestic orders are shipped via USPS/FedEx with receipt confirmation , tracking/ general insurance. ( You may inform us if you would like to add additional insurance)

• General Insurance courage ( Priority Mail Express® and Priority Mail® services include up to $100 of insurance in our shipping price.

• Estimated Delivery Time: 2-4 business days after you've received your tracking..

  International Orders:

  • We currently offer international shipping.

  • Estimated delivery time is typically up to 7-14 business days.

  • International shipping costs DO NOT cover tariffs or import taxes imposed by your country. Please consider this before placing an order.

  • We reserve the right to use a comparable shipping method if necessary.

  • Shipping costs may vary from the rates displayed at checkout.

  • Full shipping costs must be paid at the time of the order.

Order Tracking:

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your shipment on the carrier's website.

Contact Us:

If you have any questions about our Shipping Policy, please contact us with us with any questions.

• Email: info@rawhairguru.com

Please note:

• We reserve the right to modify this Shipping Policy at any time without prior notice. We recommend reviewing this policy before placing your order.

• Raw Hair Guru, LLC is not responsible for lost, stolen, or damaged packages once they are shipped.

• We recommend using a shipping address where someone will be available to receive the package during business hours.

• We cannot guarantee delivery dates for orders placed during peak seasons or holidays.

By placing an order on our website, you agree to be bound by the terms of this Shipping Policy.